1. Introduction

Mr. Cruz Collectibles (“we,” “us,” or “our”) operates mrcruzcollectibles.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or use our services. By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information we collect

We may collect the following categories of personal data:

• Contact information: name, email address, phone number
• Account data: username, password (encrypted), preferences
• Usage data: IP address, browser type, pages visited, time spent on the site
• Device data: device type, operating system, unique device identifiers
• Payment data: processed securely via Stripe
• Trading card & grading data: collectible submission details, grading status, and tracking information processed via SlabTracker

Tip: Only list data you actually collect. Remove rows that don’t apply to your site.

3. How we collect data

We collect data through: account registration forms, contact and inquiry forms, cookies and tracking technologies, analytics tools such as Google Analytics, order tracking and grading workflows such as SlabTracker, and order/contact forms.

4. Why we use your data

We use your personal data for the following purposes:

• To provide, operate, and maintain our Site and services
• To respond to your inquiries and provide customer support
• To send transactional emails such as order confirmations or password resets
• To send marketing communications, if you have opted in
• To analyze Site usage and improve our services
• To comply with legal obligations
• To process collectible grading submissions, order tracking, and inventory management

5. Cookies & tracking

We use cookies and similar tracking technologies to enhance your experience. These include: essential cookies (required for the Site to function), analytics cookies (e.g. Google Analytics), and functional cookies. You can manage or withdraw your consent to non-essential cookies at any time via your browser settings.

6. Third-party sharing

We may share your data with trusted third parties only for the purposes described above. Current third parties include:

• WooCommerce — e-commerce platform & secure payment processing
• SlabTracker — order tracking and collectible grading workflow
• Google Analytics — site analytics and usage performance

We do not sell your personal data to third parties.

7. Data retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Account data is retained for as long as your account is active. You may request deletion of your data at any time (see Your Rights below).

8. AI & automated decision-making

Our Site uses automated tools or features including order processing and tracking integrations. These tools process your data solely to fulfill orders and track grading submissions. No fully automated decisions with significant legal or similar effects are made about you without human review. You have the right to request human intervention in any automated process by contacting us at nivek074@gmail.com.

9. Security

We implement appropriate technical and organizational measures to protect your personal data, including SSL/TLS encryption, access controls, and secure hosting. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Your rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the data we hold about you
• Correction: request that we fix inaccurate or incomplete data
• Deletion: request that we delete your data (“right to be forgotten”)
• Portability: receive your data in a structured, machine-readable format
• Objection/opt-out: object to certain uses, including marketing
• Withdraw consent: where processing is based on consent, withdraw it at any time

To exercise any of these rights, contact us at nivek074@gmail.com. We will respond within 30 days or as required by applicable law.

11. Applicable laws

This policy is designed to comply with applicable privacy regulations including applicable state and federal privacy laws in the United States. If you are located in a region with specific legal privacy protections, our lawful basis for processing your data is consent, legitimate interest, and contractual necessity for fulfilling orders.

12. Children’s privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us and we will promptly delete it.

13. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated “Last updated” date, and/or by sending an email to your registered email address. We encourage you to review this policy periodically.

14. Contact us

If you have questions about this Privacy Policy or how we handle your data, please contact: Mr. Cruz Collectibles Email: nivek074@gmail.com Address: 6967 South 1520 West, West Jordan, UT 84084 Phone: 385-299-1912